Frequently Asked Questions

Common questions about the Hayya platform

FAQ

General

What is Hayya?

Hayya is a complete platform that helps businesses in Syria run their operations online. Whether you run a restaurant, hotel, pharmacy, or taxi service, Hayya gives you your own branded website, an admin dashboard to manage everything, and tools like kitchen displays and QR code ordering.

How much does Hayya cost?

We offer three simple plans:

  • Basic ($10/month) — Perfect for small businesses just getting started
  • Professional ($30/month) — For growing businesses that need more features
  • Enterprise (Custom pricing) — For larger operations with special requirements

Visit our pricing page for full details.

Is there a commission on orders?

No, not at all. Unlike food delivery apps that take a cut from every order, Hayya charges a flat monthly subscription. You keep 100% of every sale.

Does Hayya work in Arabic?

Yes — Hayya is fully bilingual. Your storefront, dashboard, and everything your customers see work perfectly in both Arabic and English. The interface adjusts automatically for right-to-left display.

Can I use Hayya for multiple locations?

Absolutely. The Enterprise plan supports multi-location businesses, giving you centralized control while keeping each location's settings independent.

What about data security?

All information on the platform is encrypted and protected with industry-standard security measures. We take your data safety seriously.

Support

How do I get help?

We typically respond within 2 hours during business days.

Can I request a feature?

Of course! Reach out through our support form or WhatsApp and let us know what would help your business. We're always adding new features based on what our customers need.